Unfortunately, once an order has been placed, we’re not able to make any changes to it — that includes adding or removing items. If you’d like to adjust your order, feel free to reach out to us through our contact form. Just make sure to include your
We usually ship orders within one business day. Once your package is on its way, you'll receive an email with the shipping confirmation and tracking number. If you haven’t received a shipping confirmation email, please check your spam folder. If you'
Orders are typically dispatched from our warehouse within one business day. Shipping times vary depending on the destination country. For more details, please visit our Shipping & Returns page. If you need help tracking your order after it has shippe
Your Feelgrounds are crafted with great care and securely packaged to ensure they reach you in perfect condition. However, in rare cases, a defect may go unnoticed, or the shoes may be damaged during transit. If your order arrives in less than perfec
Feelgrounds barefoot shoes are currently available exclusively through our official online shop at feelgrounds.com. We do not operate any physical retail stores or work with third-party retailers at this time. Instead, we offer a simple and convenien
Order confirmations are usually sent via email within a few minutes after checkout. If you haven’t received anything, here are a few steps to try first:. Check your spam or promotions folder. Make sure your inbox isn’t full or that incoming messages
Whether a discount code can be combined with other offers depends on the specific terms of the promotion. Here’s what you should know:. For time-limited sales or special promotions, you’ll find details about possible combinations with discount codes
We only sell brand-new and unworn products. All of our items are in perfect condition, come in their original packaging, and go through a careful quality check before shipping. We’re committed to providing you with a high-quality shopping experience
Unfortunately, it’s not possible to combine multiple orders after they’ve been placed. Once an order is completed, it enters the shipping process, and we’re no longer able to merge it with others. However, if you reach out to us via our contact form
If your discount code wasn’t applied at checkout, feel free to contact us via our contact form.To help us resolve your request quickly, make sure to include your order number (beginning with #DE, #EU or #US) and the discount code you intended to use.
Changing the shipping address is generally possible under certain conditions. We typically ship orders within 24 hours and use an automated order and shipping process to ensure your order reaches you as quickly as possible. If your order hasn’t shipp
Once placed, orders generally cannot be canceled due to our automated order and shipping process. This ensures that orders reach our customers as quickly as possible. If you still need to cancel your order for an important reason, please get in touch
We’re so happy to hear that you’re satisfied with your purchase or our service – and even more thrilled if you’d like to share your experience with others!. Honest feedback not only helps future customers make informed decisions, but also motivates o
We’re very sorry if your order is taking longer than expected to arrive – we completely understand how frustrating and inconvenient that can be. Please first check the tracking link in your shipping confirmation E-mail to see if your package may have
Currently, we do not offer a repair service or replacement soles for our Feelgrounds models. Our shoes are made with great care and high-quality materials to provide good durability and comfort. However, if you do experience any issues with your Feel
A pair of Feelgrounds makes an excellent present for family, friends, partners, and colleagues. Not sure about size and color? Then get the digital Feelgrounds Gift Card and let the recipient choose their pair of Feelgrounds. You can find our gift ca