Payment & Invoicing

• How do I receive an invoice for my order?

  To avoid wasting paper, we do not include any printed invoices with our packages. If you still need an invoice for your order, please contact us via our contact form with the subject “Invoice request” and we will email you your invoice. Please remember to state your order number, so we know for w...

• I am having issues at checkout.

  If you have payment problems, we recommend reloading the page or trying a different browser first. If you're ordering via your smartphone, please try whether the problems occur on the desktop version as well. If you still have problems, please contact our Support. Please provide as much informat...

• What payment methods do you offer?

  We offer the following payment methods: PayPal Card payments (Mastercard, Visa, American Express) Cartes Bancaires (France) Klarna Pay Later. (Belgium, Denmark, Finland, France, Italy, Netherlands, Portugal, Spain) Klarna Pay Now. (Belgium, Finland, Italy, Netherlands, Spain) Pay in 3 instalment...