Welcome to our help site

• Are Feelgrounds machine washable?
• How do I keep my shoes clean?

• Are barefoot shoes good for Plantar fasciitis, flat feet, bunions, etc.?
• Do I need arch support?
• I’m new to barefoot shoes. What do I have to consider?

• How do I receive an invoice for my order?
• I am having issues at checkout.
• What payment methods do you offer?

• Are Feelgrounds environmentally friendly?
• Are Feelgrounds free of harmful substances?
• Are Feelgrounds produced under fair working conditions?
• Are Feelgrounds shoes grounded/earthed?
• Are Feelgrounds suitable for running, hiking, and other sports?
• Are Feelgrounds vegan?
• Are Feelgrounds waterproof?

See all articles in Product Information →

• Do you offer a warranty?
• Do you offer exchanges?
• How can I return my shoes?
• How long does it take to get my refund?
• Received a damaged pair?
• Who pays for the return shipping?

• Do I have to pay import duties & taxes (customs)?
• How can I track my order?
• How long does it take for my order to arrive?
• What are the shipping costs?
• What countries do you ship to?
• Will there be additional costs for me with carbon-neutral shipping?

• Are your shoes unisex or do you differentiate between women’s and men’s shoes?
• Do you have barefoot shoes for kids?
• How do I find my perfect size?
• If I am usually wearing a half size, what size should I get?
• What if I ordered the wrong size?